Craftsman Plumbing was referred to me. They were very pleasant on the phone and set up a plumber the same day for a water leak. The young man came and identified the are the leak was coming from. Cut 2 holes in our wall which was necessary to find the leak. We found the area where the water was coming from. This is where it goes south. He did nothing to repair the leak. Said to keep and eye on the area. Brought in no tools and his only answer was for me to buy clear silicon to seal the front of the shower. We were charged $187.50 for the service visit to do NOTHING. I did not need a plumbing company to tell me I had a leak. 2 ceiling and 3 walls with water damage were convincing evidence. You don't bring in tools and at least try to tighten anything? Called a new plumber today and found it and tightened the area. Sure their intent is not to take care of the customer but in this case that is exactly what happened.
Nichole Terry
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March 29, 2022
Prior to this company arriving on my mother's property, she had to pay them $225. When they arrived at her home, they gave her a write up of the things that they checked in order to find where the leak was in her home. They determined that it was the gas companies responsibility because they could not find any gas leakage in her pipes. She later called the gas company and they sent someone that disconnected her gas. The gas company identified that leak in a plumbing pipe line, where Craftsman Plumbing noted that there was not one. Long story short she called another plumber and they are in the process of trying to rectify the problem that Craftsman claimed was not a problem for a plumber. Hence, they made a $225 profit for doing absolutely nothing. Cause everything they put on the bill, they did not perform.
Seth Hamby
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July 07, 2017
Had a plumbing emergency at home while I was out of town. My wife had to handle things and Craftsman did a great job of explaining costs and making her feel comfortable. Plumber came out quickly with no hidden fees. Will definitely use them again!
Sarah Warren
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December 20, 2022
Fantastic job! Called and they were at my house within 2 hours and cleared our sewer main clog in about 30 minutes. Fast and Professional. Decent Pricing. Definitely will use again in the future!
Sarah Warren
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December 28, 2022
a few days after our clean out the drain clogged again. called and they came out and fixed the problem at no charge. will definitely use again and recommend to everyone we know. great job guys! thank you!
Our Address
4321 Morris Ave Suite E, Birmingham, AL 35222, USA
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Craftsman Plumbing was referred to me. They were very pleasant on the phone and set up a plumber the same day for a water leak. The young man came and identified the are the leak was coming from. Cut 2 holes in our wall which was necessary to find the leak. We found the area where the water was coming from. This is where it goes south. He did nothing to repair the leak. Said to keep and eye on the area. Brought in no tools and his only answer was for me to buy clear silicon to seal the front of the shower. We were charged $187.50 for the service visit to do NOTHING. I did not need a plumbing company to tell me I had a leak. 2 ceiling and 3 walls with water damage were convincing evidence. You don't bring in tools and at least try to tighten anything? Called a new plumber today and found it and tightened the area. Sure their intent is not to take care of the customer but in this case that is exactly what happened.
Prior to this company arriving on my mother's property, she had to pay them $225. When they arrived at her home, they gave her a write up of the things that they checked in order to find where the leak was in her home. They determined that it was the gas companies responsibility because they could not find any gas leakage in her pipes. She later called the gas company and they sent someone that disconnected her gas. The gas company identified that leak in a plumbing pipe line, where Craftsman Plumbing noted that there was not one. Long story short she called another plumber and they are in the process of trying to rectify the problem that Craftsman claimed was not a problem for a plumber. Hence, they made a $225 profit for doing absolutely nothing. Cause everything they put on the bill, they did not perform.
Had a plumbing emergency at home while I was out of town. My wife had to handle things and Craftsman did a great job of explaining costs and making her feel comfortable. Plumber came out quickly with no hidden fees. Will definitely use them again!
Fantastic job! Called and they were at my house within 2 hours and cleared our sewer main clog in about 30 minutes. Fast and Professional. Decent Pricing. Definitely will use again in the future!
a few days after our clean out the drain clogged again. called and they came out and fixed the problem at no charge. will definitely use again and recommend to everyone we know. great job guys! thank you!