Absolutely blown away by the service we just received! Came home to water leaking from our ceiling and since there’s no plumbing up there it had to be the AC unit. Our neighbor suggested calling here and it was the best suggestion ever! Cameron Lee came out in a timely manner, when getting the call after 9:00 pm, and got straight to work. He found the problem, made it to where everything was safe and usable and got us set up for a follow up and service! I couldn’t be more impressed with that young man’s professionalism and work ethic! Whoever runs this company, keep that young man close because he is a huge asset for your company!
Lesley Alcorn
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September 20, 2026
LOVE this company!! Fast, friendly, knowledgeable, and really they go above and beyond!!
I bought my unit from them about 10 years ago, and the warranty is very long and comprehensive. Also had my ductwork cleaned and a antimicrobial filter to help with air quality and it has done wonders for my health!
Call them!!
They are always ready to help, are open 24 hours, and are reasonably priced!
Hard to beat that!!
Barry Cooley
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May 20, 2026
Clay came out yesterday and serviced our HVAC unit. He was very professional and courteous and didn’t try to upsell us on anything. We did sign up for a yearly service contract, which was a good price. We look forward to working with Perfect Service in the future.
James Marks
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March 11, 2026
I want to preface this review as we have been loyal customers of perfect heating and air for a good many years. And last year during the hottest part of the summer our old unit went out. We decided to get a new complete unit installed that night. That team was awesome as they worked through the night to get the install completed so we would not be with our air for too long. For us it was important as we have frenchies, and as everyone knows they do not do well at all in the heat. So now to comment on tonight’s service call. We called the office about 4:30pm on a Wednesday afternoon. I explained what the unit was doing as the outside unit would not kick on to save its life. They stated that they had an appointment cancel for tomorrow and could fit us in. Of course being without air for a night was going to be rough. I was not happy but agreed for the next day appointment. About 10-15 minutes later I get a call from them stating that they were going to have a tech swing by in a bit to check it out. We were grateful for the help and the technician was quick to identify the issue. Service like this is why we stay loyal to them.
Keep up the great work and thank you again for taking care of us!
Kathy Clements
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August 09, 2026
Upon our prepaid cleaning visit, the technician discovered that A/C evaporate coil needed replacing and fortunately the part was covered under the warranty. He was at the house approximately 5-6 hours in the heat of the day, but didn’t leave until he finished the job so we would have A/C! We are so appreciative for that!! 😻
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6540 Trussville Clay Rd, Trussville, AL 35173, USA
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Absolutely blown away by the service we just received! Came home to water leaking from our ceiling and since there’s no plumbing up there it had to be the AC unit. Our neighbor suggested calling here and it was the best suggestion ever! Cameron Lee came out in a timely manner, when getting the call after 9:00 pm, and got straight to work. He found the problem, made it to where everything was safe and usable and got us set up for a follow up and service! I couldn’t be more impressed with that young man’s professionalism and work ethic! Whoever runs this company, keep that young man close because he is a huge asset for your company!
LOVE this company!! Fast, friendly, knowledgeable, and really they go above and beyond!! I bought my unit from them about 10 years ago, and the warranty is very long and comprehensive. Also had my ductwork cleaned and a antimicrobial filter to help with air quality and it has done wonders for my health! Call them!! They are always ready to help, are open 24 hours, and are reasonably priced! Hard to beat that!!
Clay came out yesterday and serviced our HVAC unit. He was very professional and courteous and didn’t try to upsell us on anything. We did sign up for a yearly service contract, which was a good price. We look forward to working with Perfect Service in the future.
I want to preface this review as we have been loyal customers of perfect heating and air for a good many years. And last year during the hottest part of the summer our old unit went out. We decided to get a new complete unit installed that night. That team was awesome as they worked through the night to get the install completed so we would not be with our air for too long. For us it was important as we have frenchies, and as everyone knows they do not do well at all in the heat. So now to comment on tonight’s service call. We called the office about 4:30pm on a Wednesday afternoon. I explained what the unit was doing as the outside unit would not kick on to save its life. They stated that they had an appointment cancel for tomorrow and could fit us in. Of course being without air for a night was going to be rough. I was not happy but agreed for the next day appointment. About 10-15 minutes later I get a call from them stating that they were going to have a tech swing by in a bit to check it out. We were grateful for the help and the technician was quick to identify the issue. Service like this is why we stay loyal to them. Keep up the great work and thank you again for taking care of us!
Upon our prepaid cleaning visit, the technician discovered that A/C evaporate coil needed replacing and fortunately the part was covered under the warranty. He was at the house approximately 5-6 hours in the heat of the day, but didn’t leave until he finished the job so we would have A/C! We are so appreciative for that!! 😻