I couldn't be more pleased with the service I received from Sentry Heating & AC. Today, Jamie and his apprentice, Chase, took on a very challenging HVAC installation on a day when temperatures were nearly 100 degrees. They spent hours working both outside and under the house, yet they remained professional, courteous, and positive throughout the entire job.
What impressed me most was the care they took with my home and landscaping. They were respectful of my property, worked tirelessly all day, and even stayed after hours to make sure everything was installed correctly and operating perfectly before they left.
This isn't my first experience with Sentry, and once again they exceeded my expectations. They consistently provide excellent products and outstanding customer service. Jamie and Chase are a tremendous asset to the company, and I highly recommend Sentry to anyone looking for quality HVAC service.
W Lepp
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July 01, 2026
When both of our air conditioners stopped cooling, we looked for the name/number of an A/C repairman and happened to have kept a card from Sentry from several years prior when they were working in the neighborhood. We looked up the company, read the reviews, and decided to take a chance. They came out, checked our system, and let us know what was wrong. Due to the age of our A/C units and what it would cost to fix them, we decided it was time to replace. The process was easy and we were given multiple choices from which to choose. While the installation went smoothly, over the course of a couple of days, we did encounter issues with the way the drainage pipes coming from the A/C unit had initially been installed years prior. Jamie, James, Tristan, and Ben are the nicest, most polite, and conscientious employees. We can't say enough about Jamie and James who spent several days with us until they were able to locate the problem with the pipes. Once they did, they had the issue corrected within a couple of hours and everything has been working great! While it is expensive to replace an A/C unit, the peace of mind from knowing a company will provide great service is invaluable.
Corey Hebert
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March 12, 2026
Hannia and Luis provided great service during my spring maintenance. So much so they identified one part that needed repair and came back after hours to assure completion. Great to see two team members put customers first. Well Done!
Kate Pitts
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April 16, 2026
Jake with Sentry helped my daughter rescue a baby bluebird from inside our HVAC system. He even brought a box to put the bird in and was ready to take him to a wildlife center. My daughter took the bird to a rescue center but the fact that Jake was willing to do that for us is exceptional customer service!
Joseph James
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December 30, 2025
I recently had a PRV replacement and water heater replacement. First of all, the estimate was a very reasonable price compared to another competitor. Devonn and Ryan did the install and did a tremendous job. I was very impressed by Devonn’s knowledge and willingness to take the time to explain and answer any questions I had. I would definitely recommend them to anyone.
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2490 Rocky Ridge Rd, Vestavia Hills, AL 35243, USA
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I couldn't be more pleased with the service I received from Sentry Heating & AC. Today, Jamie and his apprentice, Chase, took on a very challenging HVAC installation on a day when temperatures were nearly 100 degrees. They spent hours working both outside and under the house, yet they remained professional, courteous, and positive throughout the entire job. What impressed me most was the care they took with my home and landscaping. They were respectful of my property, worked tirelessly all day, and even stayed after hours to make sure everything was installed correctly and operating perfectly before they left. This isn't my first experience with Sentry, and once again they exceeded my expectations. They consistently provide excellent products and outstanding customer service. Jamie and Chase are a tremendous asset to the company, and I highly recommend Sentry to anyone looking for quality HVAC service.
When both of our air conditioners stopped cooling, we looked for the name/number of an A/C repairman and happened to have kept a card from Sentry from several years prior when they were working in the neighborhood. We looked up the company, read the reviews, and decided to take a chance. They came out, checked our system, and let us know what was wrong. Due to the age of our A/C units and what it would cost to fix them, we decided it was time to replace. The process was easy and we were given multiple choices from which to choose. While the installation went smoothly, over the course of a couple of days, we did encounter issues with the way the drainage pipes coming from the A/C unit had initially been installed years prior. Jamie, James, Tristan, and Ben are the nicest, most polite, and conscientious employees. We can't say enough about Jamie and James who spent several days with us until they were able to locate the problem with the pipes. Once they did, they had the issue corrected within a couple of hours and everything has been working great! While it is expensive to replace an A/C unit, the peace of mind from knowing a company will provide great service is invaluable.
Hannia and Luis provided great service during my spring maintenance. So much so they identified one part that needed repair and came back after hours to assure completion. Great to see two team members put customers first. Well Done!
Jake with Sentry helped my daughter rescue a baby bluebird from inside our HVAC system. He even brought a box to put the bird in and was ready to take him to a wildlife center. My daughter took the bird to a rescue center but the fact that Jake was willing to do that for us is exceptional customer service!
I recently had a PRV replacement and water heater replacement. First of all, the estimate was a very reasonable price compared to another competitor. Devonn and Ryan did the install and did a tremendous job. I was very impressed by Devonn’s knowledge and willingness to take the time to explain and answer any questions I had. I would definitely recommend them to anyone.